Phone systems & call centers
Start a translated call, or add TalkTool's AI interpreter to a call already in progress using Add call and Merge. Speak across 60+ languages while your customer stays on their usual phone.
Call TalkTool first and have it dial your customer, or conference the AI interpreter into a conversation already in progress. Both start with the conference number and codes in your TalkTool dashboard. Adding it to an existing call requires a phone setup that supports three-way calls with an external number.
Source: TalkToolSign in to TalkTool to find your conference number, organization code and language codes. These steps use the standard conference line; a dedicated interpreter number may have different prompts.
Use this when you have not called the customer yet.
You can also start an outgoing call directly from TalkTool.
Use this when you and the customer are already connected.
In a merged call, everyone hears the original speech and the AI translations.
For an existing call, check that your app or desk phone can keep both callers connected while adding an external number. A transfer is not always a conference. Use your provider guide below, then make a test call with a teammate.
Explore 40 phone-system guides. Start with the service you use, then check the steps for your app or device.
These guides are published by TalkTool. A provider listing does not imply an official partnership or certification. Don't see your system? Tell us what you use and we can help review the calling setup.
Plan for the conversation, the minutes you use and the records you need.
Usage is measured from call duration, including both participants’ speaking time. Included plan minutes are used before prepaid minutes; additional usage is $0.30 per minute. A total of 20 billable minutes costs $6 before any included allowance.
Your customer answers or stays on a normal phone call. They do not need a TalkTool account or app.
Choose a supported language pair and test the call with your team.
AI translation can make mistakes. Confirm names, numbers and important details, and use a qualified human interpreter when the situation requires one.
Translation follows each spoken turn. Response time varies with speech length, language and network conditions.
Starter includes AI call summaries; Growth and Scale list full call transcripts. Check your plan and review AI-generated records for errors.
Help us make the guide useful for your customers. We can review the calling steps together, document supported configurations and create a setup resource your team can share. We welcome corrections, customer education projects and partnership conversations.
Contact Quinn Stewart, FounderPick a language and make a test call with a teammate. Practice starting a translated call or adding the interpreter to your existing phone setup.
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