The best Dialpad apps and add-ons
A curated, ranked guide to the most useful add-on categories you can pair with Dialpad — led by TalkTool for live AI call translation in 60+ languages. For every other category, here's what it does and what to look for in Dialpad's app marketplace.
What are the best apps and add-ons for Dialpad?
The Dialpad add-on categories worth your time: 1) live call translation — TalkTool, an AI interpreter that joins the call and translates both sides in real time across 60+ languages; 2) call recording with AI notes and summaries; 3) CRM and contact sync; 4) analytics with QA and coaching; 5) scheduling and booking; and 6) SMS and messaging. We rank live translation first because it lets you handle calls you otherwise couldn't — TalkTool joins over the phone with Dialpad's own Add a caller and Merge, so there's no integration to install and nothing for your caller to download.
Key Facts
- #1 pick: TalkTool for live call translation
- Six add-on categories worth adding to Dialpad
- TalkTool covers 60+ languages, ~1–2s real-time
- No Dialpad integration or admin console needed
- Joins over the phone with Add a caller + Merge
- Live transcript + AI summary saved to your dashboard
The best Dialpad add-on categories, ranked
Dialpad does the calling, routing, and voice AI well on its own. The add-ons below are the categories that consistently earn their place on top — starting with the one that changes which calls you can take at all.
Because add-on quality varies and vendors change, we name a specific pick only where we can stand behind it — TalkTool for live call translation. For the rest, we describe the category and what to look for, so you can compare options in Dialpad's app marketplace for yourself.
| # | Add-on category | What it does |
|---|---|---|
| 1 | Live call translation — [TalkTool](https://chromewebstore.google.com/detail/talktool-live-call-interp/ieicdgmppenjiebgdhmndokbgefkojfm) | An AI interpreter joins your Dialpad call and translates both sides in real time — 60+ languages, ~1–2s, with a live transcript saved to your dashboard. |
| 2 | Call recording + AI notes & summaries | Records the conversation and produces a transcript, summary, and follow-ups. Look for accurate diarization and an easy export to your notes or CRM. |
| 3 | CRM / contact sync | Writes calls, contacts, and outcomes back to your CRM automatically. Look for two-way sync and field mapping that matches how your team actually logs activity. |
| 4 | Analytics + QA / coaching | Adds scorecards, talk-time, and sentiment on top of Dialpad's reporting. Look for call-level drill-down and shareable QA rubrics for coaching. |
| 5 | Scheduling / booking | Converts a live call into a confirmed meeting. Look for one-click booking links and calendar write-back so the slot is held before you hang up. |
| 6 | SMS / messaging | Layers templates, campaigns, and shared inboxes onto business texting. Look for opt-out handling and threads that stay attached to the right contact. |
One rule of thumb: pick one add-on per category to start. Stacking two recording tools or two CRM loggers usually means duplicated data and double billing, not better coverage.
Why TalkTool is the #1 pick
Live two-way interpreting that rides along with the Dialpad call you're already on.
Live two-way translation
Pick the language you speak and the one your caller speaks. TalkTool interprets both sides of the Dialpad call in real time across 60+ languages.
Joins over the phone
No Dialpad integration to enable and no admin console to touch. The interpreter rides in over the call using Dialpad's own Add a caller and Merge.
Transcript + AI summary
Both languages appear side by side as you talk, then save to your TalkTool dashboard with an AI summary when the call ends.
Type-to-speak override
When a name, address, or order number is hard to catch, type it and TalkTool speaks a clean translation so the detail lands correctly.
Nothing for the caller
The person you're calling answers a normal phone call and hears a natural voice in their language. Nothing to install on their end.
In your Chrome side panel
TalkTool sits next to Dialpad in your browser. Open the panel, pick your languages, and you're ready — no separate app to switch to.
Why live translation tops the list
Most Dialpad add-ons make a call you can already handle a little tidier. Live translation decides whether the call happens at all.
When a caller speaks a language no one on your team does, recording, CRM logging, and analytics don't help — there's no useful conversation to capture. TalkTool removes that wall: pick your two languages in the Chrome side panel, add the TalkTool number to your live Dialpad call, and an AI interpreter joins and translates both sides in real time, about one to two seconds per turn, across 60+ languages.
It rides on Dialpad's own call controls
There's no integration to enable and no admin console to touch. On an active call, use Dialpad's Add a caller — the person-with-a-plus icon — and the keypad to dial in the interpreter, and Merge to fold in an inbound leg. The person you're calling answers a normal phone call and hears a natural voice in their language, with nothing to install on their end.
You keep a record either way
Both languages appear side by side on screen as you talk, and when the call ends the full transcript is saved to your TalkTool dashboard with an AI summary. A type-to-speak override lets you key in a name, address, or order number when it's hard to catch, so the important details land. The Chrome extension is free to install; interpreter usage is billed by the minute — see pricing.
TalkTool is an independent product and is not affiliated with, or endorsed by, Dialpad.
How to pick the right add-ons
How many add-ons should I run at once?
Start with one per category that solves a real, current pain. Add the next only after the first proves out — overlapping tools mostly duplicate data and billing.
What should I check before adding a marketplace app?
Whether it syncs the data you care about both ways, whether it matches your call volume, and whether it fits your security and compliance requirements.
Where does live translation fit if I already record calls?
They complement each other. TalkTool handles the conversation in real time across languages; your recording or notes add-on captures it. TalkTool also saves its own bilingual transcript and AI summary.
Best Dialpad apps — FAQ
Stop paying the silent tax on missed calls.
Pick two languages, add the TalkTool number to your Dialpad call with Add a caller and Merge, and talk. Free to install, usage billed by the minute.
14-day free trial · No credit card · Cancel anytime
Keep exploring
More on live AI interpreting with TalkTool