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Terms of Service

Last updated: December 9, 2025

1. Acceptance of Terms

By accessing or using TalkTool's real-time translation call service ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

2. Description of Service

TalkTool provides a real-time AI-powered translation service for phone calls. Our Service enables users to communicate across language barriers by translating spoken conversations in real-time.

3. Account Registration

To use our Service, you must:

  • Create an account using a valid email address or Google authentication
  • Be at least 18 years of age
  • Provide accurate and complete information
  • Maintain the security of your account credentials

You are responsible for all activities that occur under your account.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe on the rights of others
  • Transmit harmful, threatening, abusive, or harassing content
  • Engage in fraudulent activities
  • Interfere with or disrupt the Service
  • Attempt to gain unauthorized access to our systems
  • Use the Service for illegal wiretapping or unauthorized recording
  • Misrepresent your identity or impersonate others

5. Payment Terms

Minutes-Based Billing: Our Service operates on a prepaid minutes model. You purchase translation minutes in advance, which are deducted based on your usage.

Phone Numbers: You may purchase phone numbers through our Service. These numbers are subject to monthly fees and usage charges.

Refunds: Unused minutes may be refundable at our discretion. Phone number fees are generally non-refundable.

Payment Processing: All payments are processed securely through Stripe. By providing payment information, you authorize us to charge your payment method.

6. Phone Numbers

Phone numbers purchased through our Service are licensed for use with TalkTool only. You do not own these numbers; they are provided by our telecommunications partners.

We reserve the right to reclaim phone numbers that are unused for extended periods or used in violation of these Terms.

7. Translation Accuracy

While we strive to provide accurate translations, our AI-powered translation service may not be perfect. We do not guarantee 100% accuracy of translations. Users should not rely on our Service for situations requiring certified translation, legal proceedings, medical communications, or emergency services.

8. Intellectual Property

The Service, including its original content, features, and functionality, is owned by TalkTool and is protected by international copyright, trademark, and other intellectual property laws.

9. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Recording and Consent

You are responsible for obtaining all necessary consents from call participants for translation and any recording. Laws regarding call recording and consent vary by jurisdiction. You agree to comply with all applicable laws regarding consent and recording.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TALKTOOL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

13. Indemnification

You agree to indemnify and hold harmless TalkTool and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of the Service or violation of these Terms.

14. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after any changes indicates your acceptance of the new Terms.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

17. Contact Us

If you have any questions about these Terms, please contact us at:

TalkTool

Email: contact@usetalktool.com