How-To Guide

How to Translate Calls in Kixie

Kixie powers your outbound dialing and sales calls — TalkTool adds the translation. Conference an AI interpreter into a live PowerCall and it speaks both sides in 60+ languages, in real time, for a flat $0.30 per minute.

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How do I add an interpreter to a Kixie call?

Usage is measured from call duration, including both participants’ speaking time. Included plan minutes are used before prepaid minutes; additional usage is $0.30 per minute. A total of 20 billable minutes costs $6 before any included allowance.

Source: TalkTool

At a glance

Works with Kixie over the phone — no integration, app, or API to install
Flat $0.30/min in 60+ languages, no contracts or minimums
Interpreter joins via Kixie's transfer / 3-way conference control
No app or download required for your customer
Two-language transcript and AI summary saved after every call

Add a live interpreter to a Kixie call

1
Get your TalkTool number and org code
Create a TalkTool account to get your dedicated conference number and your organization code. Keep both handy next to your Kixie dialer — you'll enter them once the interpreter picks up. New accounts include free minutes so you can test a real call before committing.
- Your org code is the same every time, so save it where reps can see it
- Note the two-digit code for the language you call most (for example, 01 for Spanish)
- Works whether you dial from the Kixie browser app, Chrome extension, or mobile app
2
Start or take your Kixie call as usual
Place your outbound PowerCall or answer an inbound call in Kixie the way you normally would. You can connect with your customer first to confirm the language they speak, or bring TalkTool in before you dial out — either order works.
- If you're not sure of the language, a quick 'Español? One moment' usually does it
- Keep the Kixie call active — you'll add the interpreter as a third line, not transfer away
- Disposition and notes in Kixie work exactly as before
3
Conference in your TalkTool number
Use Kixie's transfer or 3-way conference control to put your customer on a brief hold and open a second line, then dial your TalkTool conference number. Merge the calls so the AI interpreter is on the same call alongside you and your customer.
- In the Kixie PowerCall dialer, this is the transfer / conference action, then 'merge' to make it a 3-way call
- A live transfer keeps everyone connected; a hold transfer puts your customer on hold while you dial TalkTool, then merges
- You stay on the line the whole time — nothing is handed off
4
Enter your org code and the language
When TalkTool answers, enter your organization code followed by #. Then enter the two-digit code for your customer's language — for example, 01 for Spanish. TalkTool confirms the language before connecting.
- Enter the code for the language the customer speaks, not English
- The # after your org code tells TalkTool you're done entering it
- Listen for the spoken confirmation so you know the right language is set
5
Press 1 to dial out, or 2 if connected
Press 1 to have TalkTool dial your customer for a fresh call, or press 2 if they're already on the line through Kixie. Merge the lines into the conference and the AI interprets both sides live at $0.30/min until you hang up.
- Use 2 in most cases, since your customer is already on the Kixie call
- Speak in natural, complete sentences and pause to let the interpreter render them
- After the call, find the transcript and summary in your TalkTool dashboard

Why add TalkTool to Kixie calls

Live AI translation on the calls you already make — nothing to install.

Works with your existing Kixie setup

No marketplace app, plugin, or API connector to install. TalkTool joins over the phone line, so it works with Kixie's PowerCall dialer, Chrome extension, and mobile app exactly as they are today.

60+ languages on demand

Spanish, Vietnamese, Mandarin, Haitian Creole, Arabic, Portuguese and dozens more — pick the language with a two-digit code each time you add the interpreter to a call.

Connected in seconds, not minutes

No hold queue and no scheduling. Conference in your TalkTool number, enter a code, and the interpreter is live — so your reps keep momentum on outbound dials and live transfers.

Flat $0.30 per minute

Transcript and summary after every call

Each call is saved with a two-language transcript and an AI summary in your TalkTool dashboard — handy for QA, CRM notes, and compliance alongside your Kixie call logs.

No app for your customer

The person on the other end stays on the normal phone call and simply hears a natural-sounding voice in their own language. Nothing to download, install, or sign up for.

AI translation vs. the alternatives

How TalkTool compares for Kixie teams that handle multilingual calls.

Feature	TalkTool	Human Interpreters	Translation Apps	Bilingual Staff
Cost per Minute	$0.30/min	$2-5/min	Free (limited)	$25-40/hr salary
Availability	24/7 instant	Business hours only	24/7 (text only)	Business hours only
Languages Supported	60+ languages	1-3 per interpreter	100+ (text)	1-2 per employee
Voice Translation
Setup Time	Under 5 minutes	Days to schedule	Instant (text only)	Weeks to hire
Scalability	Unlimited calls	1 call at a time	N/A for calls	Limited by headcount

Cost per Minute

★ TalkTool$0.30/min

Human Interpreters$2-5/min

Translation AppsFree (limited)

Bilingual Staff$25-40/hr salary

Availability

★ TalkTool24/7 instant

Human InterpretersBusiness hours only

Translation Apps24/7 (text only)

Bilingual StaffBusiness hours only

Languages Supported

★ TalkTool60+ languages

Human Interpreters1-3 per interpreter

Translation Apps100+ (text)

Bilingual Staff1-2 per employee

Voice Translation

★ TalkTool

Human Interpreters

Translation Apps

Bilingual Staff

Setup Time

★ TalkToolUnder 5 minutes

Human InterpretersDays to schedule

Translation AppsInstant (text only)

Bilingual StaffWeeks to hire

Scalability

★ TalkToolUnlimited calls

Human Interpreters1 call at a time

Translation AppsN/A for calls

Bilingual StaffLimited by headcount

Full guide

Kixie is built for speed — power dialing, instant click-to-call, and live transfers that keep sales and support teams moving. The one thing it doesn't do is bridge a language gap mid-call. TalkTool fills that gap by conferencing a live AI interpreter into the Kixie call you're already on, in 60+ languages, for a flat $0.30 a minute.

How TalkTool works with Kixie

TalkTool doesn't replace anything in your Kixie stack and doesn't require a marketplace app or API integration. It works the same way a three-way call does: while you're on a live PowerCall, you use Kixie's transfer or 3-way conference control — a live or hold transfer — to open a second line and dial your TalkTool conference number, then merge the calls. The interpreter answers, you enter your organization code followed by #, then the two-digit code for your customer's language — for example, 01 for Spanish.

Next you press 1 to have TalkTool dial your customer, or 2 if they're already on the Kixie line, and merge everyone into the conference. From there the AI listens to both sides and speaks each person's words in the other's language with about a 1–2 second delay. Because it all happens over the regular phone network, this flow is identical whether your rep is in the Kixie web app, the Chrome extension, or the mobile app. For a deeper walkthrough, see how to conference in an AI interpreter.

AI interpreter vs. a human phone line

Traditional phone interpreters from services like LanguageLine or CyraCom mean dialing a vendor, navigating a menu, and waiting in a hold queue before a third human joins your call — all while your customer sits on hold. For a team that lives in a power dialer, that friction kills momentum.

Who on a Kixie team benefits

Kixie is popular with outbound sales teams, SDRs, collections groups, and support desks that dial high volumes every day. Any of them will hit prospects and customers who'd rather speak Spanish, Vietnamese, Mandarin, or Haitian Creole — and a rep who can switch into the customer's language closes and resolves more.

A bilingual rep isn't always available, and even when one is, they can only speak one second language. With TalkTool, a single English-speaking rep can take a Spanish call on one dial and a Vietnamese call on the next, picking the language with a two-digit code each time. The two-language transcript and AI summary saved after each call also drop neatly into your CRM notes and QA workflow.

What it costs

Because there's nothing to install and nothing for your customer to download, the only thing to evaluate is whether faster, cheaper interpretation helps your team. New accounts include free minutes to test on a real call. See full details on our pricing page, or learn more about reducing interpreter costs.

The bottom line

You don't need a Kixie integration to translate calls. Conference your TalkTool number onto the call, enter your org code and a two-digit language code, and a live AI interpreter joins your PowerCall in 60+ languages for a flat $0.30/min — with a transcript and summary saved after every call.

Kixie translation FAQ

Does TalkTool integrate with Kixie?

There's no native integration to set up, and you don't need one. TalkTool isn't a Kixie marketplace app or API connector — it's an AI interpreter you conference into the call over the phone. Because it joins the same way a third person would, it works with Kixie's PowerCall dialer, Chrome extension, and mobile app right out of the box, just as it works with any landline, mobile, or VoIP line. You transfer or conference your TalkTool number onto the call, enter a couple of codes, and the interpreter is on the line.

How much does it cost?

Which languages are supported?

TalkTool supports 60+ languages, including Spanish, Vietnamese, Mandarin and Cantonese Chinese, Haitian Creole, Arabic, Brazilian Portuguese, Russian, Korean, Tagalog, French, and many more. You choose the language at the start of each call by entering its two-digit code, so a single rep can handle a Spanish call on one dial and a Vietnamese call on the next.

Do my customers need an app?

No. Your customer stays on the regular phone call and hears a natural-sounding AI voice speaking in their own language. There's nothing for them to download, install, or sign in to — which matters when you're cold-calling or reaching people who won't fuss with an app mid-call.

Is an AI interpreter as good as a human interpreter?

For most live business and sales conversations, it's faster and more practical. There's no hold queue, it's available 24/7, and there's no third human listening in on the line — just the AI translating both sides in about 1–2 seconds. Human interpreters can still be the better choice for highly nuanced legal, medical, or emotionally sensitive conversations, but for the high-volume calls a Kixie team makes every day, an AI interpreter delivers a near-instant result at a fraction of the cost.

Will this slow down my Kixie reps' dialing flow?

No. Reps dial in Kixie exactly as they do now and only add the interpreter when a call turns out to be in another language. There's no app to open, no portal to log into, and no agent to wait for — conferencing in the line and entering the codes takes a few seconds, so power-dialing and live transfers stay fast.

Can I use TalkTool from the Kixie mobile app or Chrome extension?

Yes. Because TalkTool joins over the phone network, it works anywhere you can transfer or start a 3-way conference — the Kixie web app, the Chrome PowerCall extension, or the Kixie mobile app. The steps are the same on each: conference your TalkTool number onto the call, enter your org code and the language code, then merge the interpreter into the call.

Does TalkTool record the call and save a transcript?

Yes. After each call, TalkTool saves a two-language transcript and an AI-generated summary to your dashboard, so you have a record of what was said in both languages. That's useful for QA, copying notes into your CRM, and keeping documentation alongside your existing Kixie call logs and recordings.

Your next conversation can speak their language.

Add a live AI interpreter to your next Kixie call for a flat $0.30/minute — conference it in or let it dial your customer. No contract, no app for the other side.

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Translate calls on other platforms

Same approach, whatever phone system your team uses.

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