Build and maintain a customer allowlist that remembers language preferences for personalized, frictionless support on every call.
Navigate to your talktool dashboard and select 'Customer Allowlist' from the menu. This is where you'll manage all your customer contacts and their language preferences.
Click 'Add Customer' and enter their phone number and preferred language. You can also add notes like their name or account number for easy reference.
Customer preferences can change. Search for any customer by phone number and update their language preference. Changes take effect immediately.
Keep your allowlist clean by removing contacts that are no longer customers. You can remove individually or bulk delete old entries.
Everything you need to manage customer language preferences
Add customers one-by-one with phone number and language preference.
Support all major world languages in your customer preferences.
Find any customer instantly by phone number or saved name.
Changes to preferences take effect immediately on their next call.
All customer data is encrypted at rest and in transit.
Get your translator number and add your first customers in minutes.
14-day free trial - Cancel anytime